FAQs
You have questions? We have answers. If you can't find what you're looking for in our FAQ section feel free to contact us directly.
Who is your cloud service provider?
tekEZ uses Microsoft Azure Platform as a Service (PaaS) cloud services.
Why are you using Microsoft?
tekEZ uses Microsoft SQL Server as its relational database. This ensures economical pricing for relational database services.
What technology is used to develop your systems?
tekEZ has developed its systems using the Microsoft technology stack know as Microsoft .NET.
How does tekEZ ensure privacy of our data?
At this time, tekEZ only provides single tenant solutions. That is, your data does not reside with other customer’s data which can be the case of a multi-tenant environment which requires other security protocols to ensure privacy and access control.
Does tekEZ offer a business associate agreement?
To ensure HIPAA compliance, tekEZ offers all health entities a business associate agreement (BAA).
Does tekEZ store data offshore?
For all domestic clients in the United States, data is stored in United States facilities.
What are access and scanning devices?
Access devices are end point devices such as mobile devices, notebook and desktop computers. Scanning devices are high speed scanners employed by Medical Record groups to scan and upload paper documents into the electronic health records.